Delivery and Returns

Delivery Details

For all orders being shipped within the UK, we will use UK Mail. All the deliveries will need to have a signature on delivery to make sure that you receive your goods safely. Please see below for our delivery costs: 

<£50 = £3.95 (2-3 working days)

>£50 = FREE (2-3 working days)

International Delivery - Coming Soon 

Return & Refund Policy

Thanks for shopping at CUT RUM. If you are not entirely satisfied with your purchase, we're here to help.

Returns

• You have 30 calendar days to return an item from the date you received it.
• To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
• Your item needs to have the receipt or proof of purchase. For additional information in this section, create your own Return & Refund Policy.
• Refunds; Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
• If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.  
• Shipping; You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you have an issue with your order the please email us at: info@cutrum.com

We are friendly bunch and will try our best to correct any mistakes made on our part. 

Returns Address

Make sure that a member of the CUT RUM team have confirmed that we are willing to receive your return before sending to the following address. 

CODESTORM LTD FAO:
GAYLE PEACOCK
UNIT 2 NAVIGATION DRIVE
HURST BUSINESS PARK
DUDLEY
WEST MIDLANDS
DY5 1UT

Any refunds sent without confirmation from CUT RUM will not be accepted. 

Company Address

CUT RUM LTD
41 GREAT PORTLAND STREET
LONDON
W1W 7LA